FreeD Group
Data-driven commerce

Empower your business with smart adaptive technology.

We enable digital transformation that allows organizations to effectively integrate their e-commerce, strategies & operations.

Who we are

Founded in Hong Kong in 2015, FreeD Group is an award-winning Digital and Smart Merchandising Solution company utilizing Artificial Intelligence, Big Data and Machine Learning technologies to provide end-2-end digital solutions.

FreeD Group expert team consists of dedicated professionals combining their extensive experience in technology, tourism, commerce, hospitality, and other industries.

We have operations in 10 offices worldwide, gathering more than 12 different nationalities, working hard and dreaming big together. We will expand our presence worldwide in the coming year in view of tackling new markets with an ever-growing international team.

Our mission and vision

We empower our partners and enable digital transformation of their businesses with consumer-facing platforms that effectively increase revenue, improve customer engagement by providing their customers with a seamless online experience.

As one of the fastest-growing technology innovation start-ups headquartered in Hong Kong, we strive to connect platforms, brands, service providers with their customers through enhanced digital capabilities with our proprietary SAAS solutions.

Digital Transformation

Merchandising & Distribution

Smart Sales & Marketing

AI Technology & Business Intelligence

Our Solution

Enterprise E-commerce solution

End-to-end omni-channel commerce solutions that scale to accommodate large data, products sets and customer bases for any business model. Operate in multiple regions

— across digital touchpoints

RCS Enterprise Messaging

Manage two-way conversations with customers.

Deliver branded messages.

Handle customer interactions.

Create and send engaging content using RCS along with other channels.

AI Powered Chat-Commerce solution

Let customers browse and transact without interruptions, or automate support, within any chat interface to increase customer engagement.

Chat commerce is the answer to your customer's mobile-always preferences

Enterprise D2C EPOS Solution

A direct-to-consumer digital point of sale, for online ordering, delivery, and pickup with stock control, real-time analytics & reports. Integrates with Chat Commerce Solutions to create new D2C engagement & sales channels

Merchant Marketplace

Leverage ancillary products & services to widen your value proposition. Access to an established inventory powered by our proprietary AI Commerce Engine to capture undiscovered sales opportunities and offer exceptional services to all users.

Smart City Solution

Entreprise digital ecosytems for smarter services serving targeted customer groups. Hyperlocal POI Management, Smart Ecosystem capability powered by Big Data Analytics and AI Engine.

Award-winning technology solutions
FreeD Group is a multi-award winning company and we are honoured to have been recognized by

Customer-focused brands love us

We proudly count more than 150 partners worldwide and we are currently working with industry leaders
like China Mobile, Samsung Group, Hong Kong Airlines, WeChat Hong Kong and more recently FIFA

to enhance their revenue and customer experience.