What messages can I send to RCS?
RCS biz messages are largely divided into SMS/LMS/MMS/templates.
For MMS and templates, different types of messages are available depending on the shape of the message. See the Message Guide for a detailed description of the message type.
How are templates different from other characters?
The template is one of the RCS Biz Message Products (SMS/LMS/MMS/Template), designed at a lower cost than SMS and can only be used for informational messages.
Depending on the property, it is divided into a default template (free) that can be used without prior approval and a Description/Style template that requires prior registration and approval.
What is the template type?
Description/Cell templates define template types for use in certain tasks in informality messages.
In common, you can select membership / certification / reservation / delivery / order / forwarding, etc., and only financial operators can select approval/deposit corresponding to financial affairs.
If there are any types of business needs, please recommend them to the customer center of the RCS Biz Center.
Can I edit the template?
Depending on the status of the template, we provide the following modification/deletion functions.
- Stored status: Template modification/deletion available
- Approved status: Template modification/deletion available
- Awaiting Approval Status: Template cannot be modified/deleted (However, it can be modified/deleted after cancellation of approval request)
What is a style (cell) template?
A style template is a new concept of message type that can be created by directly arranging informative messages related to a given template type (such as approval/deposit/withdrawal/forwarding/order/membership/certification/delivery/schedule) in a highly readable style.
You can create a brand-specific template by combining letter size, letter color, and style in a cell with 1 or 2 columns.
You can configure a text box with up to two columns and ten rows, and line breaks in each cell are allowed.
The message content must be within a total of 90 characters, including the fixed message and the message in the variable name.
If the message exceeds 90 characters at the time of transmission, the message transmission fails.
※ Characters that enter the button are not included in the 90-character limit.
Can the registered template be used by other companies/brands?
Templates are brand dependent. A brand may register/manage the template it wishes to use directly from the RBC website or through an API, or through an agency authorized by that brand (enterprise). When you send a template message, you can only send it to the calling number that belongs to the brand.
I want to register multiple templates at once.
If there are many message patterns used by the brand, we support the ability to register templates of the same attribute (description/style) in Excel at once.
Please download and refer to the sample file (excel) provided on the template registration screen.
However, if you register a style template in bulk, you cannot style each style, and it is common as a default.
What is a theme for a template?
The RCS templates come with basic and high-level A themes, allowing you to send out different forms of informative messages.
- Highlight A theme: A new message template with excellent visibility. You can specify the title directly and use the variable to the right of the title.
- Basic Theme: Select a type to automatically assign icons and titles. After you select a type, you can configure body text.